Stop talking, start communicating : counterintuitive secrets to success in business and in life—Tumlin, Geoffrey.
Success in business.
234 pages ; 23 cm
Includes bibliographical references and index.
Back up to go forward : we are neglecting three essential communication habits
Invert your expectations : expect less from technology and more from people
Lose your friends : important relationships are being trumped by people you barely know
Stop talking : hyper-communication is the problem, not the solution
Don't be yourself : it's an excuse for neanderthal behavior
Play dumb : don't pin the tail on the donkey
Question your questions : questions make many conversations worse
Ignore your (tell-tale) heart : it wants you to talk without a plan
Don't solve problems : you are messing around with far too many issues already
Blow things off : protect what matters by letting go of what doesn?t
Let difficult people win : stop trying to impose your will on tough communicators
Respond with weakness : bring a stick to a knife fight
Change the underlying conditions, not the person
Take things off the table : just because you can talk about something doesn't mean that you should
Be boring : most conversations are exciting for all the wrong reasons
Give people what they want : few things connect like a story.
2013010256Link to PAC