Mastering communication at work : how to lead, manage, and influence
—Becker, Ethan F.
Book
2009
1 available of 1 items

Item Details
Subjects:
Business communication.
Communication in management.
Other Authors:
Wortmann, Jon.
ISBN:
9780071625029 (alk. paper)
007162502X (alk. paper)
Publisher, Date:
New York : McGraw-Hill, c2009.
Description:
viii, 232 p. ; 23 cm.
Notes:
Includes index.
Contents:
Match your listener's tendency
Manage your ethos
Speak to motivate
Frame
Validate
Add color
Defensiveness
Meetings
Hiring
Delegation
Criticism
Presentations
Communication as a hard skill.
LCCN:
2009022635
Link to PAC
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